About Us - Novaplus veterinary Pet Ltd

Our Story

From humble beginnings to becoming a trusted name in pet care

Founded in 2020 by Chaste NKOMEJE, Novaplus veterinary Pet Ltd began as a small veterinary practice with a big vision: to provide exceptional, compassionate care for pets while building lasting relationships with their human companions.

What started as a single-exam room clinic has grown into a full-service veterinary hospital and pet supply store, serving thousands of pets and their families in our community. Our commitment to excellence and innovation has remained unchanged since day one.

Today, our state-of-the-art facility is home to a team of dedicated professionals who share a common passion for animal welfare and a commitment to the highest standards of veterinary medicine.

7+ Years of Excellence

15,000+ Pets Treated

98% Client Satisfaction

Our Mission

To enhance the lives of pets and their families by providing exceptional veterinary care, premium products, and compassionate service in a welcoming environment that fosters trust, education, and lasting relationships.

Our Vision

To be the most trusted and respected veterinary care provider in our community, known for our unwavering commitment to excellence, innovation in pet healthcare, and dedication to the human-animal bond.

Our Core Values

The principles that guide everything we do

Compassion

We treat every pet as if they were our own, with kindness, empathy, and respect for their unique needs and personalities.

Excellence

We are committed to the highest standards of veterinary medicine, continuous learning, and professional development.

Integrity

We believe in honesty, transparency, and ethical practices in all our interactions with pets and their families.

Community

We are proud to be an active part of our local community, supporting pet adoption, education, and animal welfare initiatives.

Innovation

We embrace new technologies and advanced treatment options to provide the best possible care for our patients.

Partnership

We believe in working collaboratively with pet owners to make informed decisions about their pet's health and well-being.

What Our Clients Say

Hear from the pet parents who trust us with their furry family members

Novaplus veterinary Pet Ltd has been taking care of my three dogs for the past five years. The entire staff is incredibly knowledgeable and caring. They've helped us through everything from routine check-ups to emergency situations with professionalism and compassion.

Jennifer M.

Dog Mom to Max, Bella & Charlie

I can't say enough good things about Dr. Chen and the team. When my cat Whiskers needed emergency surgery, they were there for us every step of the way. The follow-up care was exceptional, and I truly felt like they cared about Whiskers as much as I do.

Robert T.

Cat Dad to Whiskers

The entire team at Novaplus is amazing! They've been our vet for over 8 years, through the lives of our two golden retrievers. Their knowledge, care, and compassion are unmatched. We wouldn't trust anyone else with our furry family members.

The Johnson Family

Parents to Buddy & Daisy

Ready to experience the Novaplus difference?

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Novaplus Veterinary

About Novaplus veterinary Pet Ltd